The Department of Trade and Industry (DTI) – Isabela conferred on two service centers the BAGWIS Certificate after garnering Excellent service rating for the service they rendered to their customers.
K-Servico Alicia Branch and BM Domingo Motor Sales Inc. Cauayan City Branch received the DTI BAGWIS Certificate from DTI - Isabela representatives Mr. Elmer A. Agorto and Mr. Serafin A. Umoquit, Senior Trade and Industry Development Specialist and Trade and Industry Development Specialist, respectively, on July 25, 2018.
These two firms are among 16 awardees from the province of Isabela and 58 regionwide.
The DTI Bagwis Program gives due recognition to establishments that uphold the rights of consumers while practicing responsible business where consumers get the best value for money. The program also encourages the setting up of Consumer Welfare Desks (CWDs) or an equivalent customer relations office inside the store that provices information to consumers and serve as a mechanism for the speedy resolution of consumer complaints.
The awarding of Certificate is a prelude to the awarding of the BAGWIS SEAL which will be conducted in October this year as part of the annual celebration of the Consumer Welfare Month.