A total of twenty-three (23) business establishments in region 02 were awarded by the Department of Trade and Industry with the Bagwis Awards during the 1st semester of 2014.
The award is given to establishments that strictly adhere to various consumer laws, having consumer welfare desks (cwd), and giving quality customer care to clients.
Of the 23 awardees, fourteen (14) were bronze awardees namely, Buildhaus Centre (Solano), K-Servico Trade Inc. (Quirino), Pandayan Bookshop Inc. (Poblacion-Solano), Motortrade Topline Inc. (Santiago City), Cagayan Valley Drug Corporation (Santiago City), J & F Department Store Corporation (Santiago City), Pandayan Bookshop Inc. (Maharlika-Santiago City), Puregold Price Club Inc. (Santiago City), CITIStores Inc. (Santiago City), Centro Department Store (Santiago City), Daily Commodities Inc. (Santiago City), Zenco Sales Inc. (Santiago City), Rose Shopping Center (Santiago City) and Willy & Sons Corporation (Tuguegarao City).
Further, silver awards were given to the following nine (9) establishments: S & J Marketing (Tuguegarao City), Saver’s Appliance Depot (Tuguegarao City), Cagayan Appliance Center (Baggao, Cagayan), Cagayan Appliance Center (Abulug, Cagayan), S & J Marketing (Abulug, Cagayan), Cagayan Appliance Center (Lasam), Isabela WJC Hardware & General Merchandise (San Fermin- Cauayan City), Isabela WJC Hardware & General Merchandise (Cauayan City) and Talavera Hypermart Inc. (Cauayan City).
Known as the “Bagwis (local term for feather or wing) Seal of Excellence”, the certification is part of the DTI’s program which is recognized by the ASEAN Committee on Consumer Protection (ACCP) as one of the best practices of the country in consumer protection. The Bagwis Program gives due recognition to establishments that practice fair business and uphold the rights and welfare of consumers. Also, the seal of excellence guides consumers and assures them on purchasing safe and quality products and service and in getting the best value for their money.
Formerly known as the DTI-Certified establishment, the Bagwis seal is further classified into Gold, Silver and Bronze. Various parameters are measured so that establishments from supermarkets, department stores, appliance stores to hardware stores could qualify for the seal.
For the bronze seal, establishments must comply with Fair Trade Laws (FTLs) like the Consumer Act, Price Act, Price Tag and install the Consumer Welfare Desks. The silver seal, on the other hand, involves additional criteria to meet such as compliance with social responsibilities that include sound purchasing policy, good working relationship with the government by participating in the national or local government programs such as price stabilization and livelihood programs. And for the gold seal, establishments must meet the additional requirement of ISO 9001/Quality Management System (QMS) compliance.
In screening nominees, the DTI partnered with the private sectors that include the Consumer Organization and the Philippine Chamber of Commerce and Industry (PCCI).
Regional Director Ma. Esperanza C. Bañares said that DTI is glad that more and more establishments have shown interest in obtaining the Bagwis Seal and encouraged other establishments to apply for the award as this foster balance between engaging in business and safeguarding the welfare of consumers.